Effective Date: 4-21-2025
At The Coyne Agency, we value your privacy. This policy explains how we collect, use, and protect your information, particularly in relation to our SMS text message communications.
Information We Collect
We may collect personal information including, but not limited to:
Name
Phone number
Email address
Address
Insurance inquiry details
This information is collected when you fill out a form, request a quote, or otherwise interact with us through our website or communication tools.
How We Use Your Information
We use your information to:
Provide insurance quotes and services
Contact you about your inquiries
Send promotional offers and updates via SMS and/or email
Improve customer service and our offerings
SMS/Text Messaging
By providing your phone number, you consent to receive text messages from The Coyne Agency via Lightspeed Voice.
Message frequency may vary
Message and data rates may apply
You can opt out at any time by texting STOP, text STOP to (479)275-0445
For help, text HELP to (479)275-0445
We do not share or sell your phone number or personal data with third parties for marketing purposes.
Data Protection
We take data security seriously. Your information is protected using industry-standard practices and only accessible by authorized personnel.
Third-Party Services
We may use third-party services like Lightspeed Voice for SMS delivery. These providers are contractually obligated to protect your information.
Your Choices
You may:
Opt out of SMS marketing by texting STOP to (479)275-0445
Contact us to update or delete your personal information
Decline cookies when using our website (if applicable)
Contact Us
If you have questions about this Privacy Policy or how your data is used, contact us at:
The Coyne Agency
Email: jcoyne@farmersagent.com
Phone: (479)275-0445